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Cancellation Policy


Customers can opt for cancellation of their trips/ tour/ ticket , by informing placeya.com through following modes:

*Important Note: Once Payment is confirmed by client, and in a case it canceled right away! PlaceYa will deduct minimum 5% of amount, Since transaction and currency conversion charges, charged by payment gateways (that is non-refundable) from placeya.com

Refund in case of cancellation will be made as follows:
Condition Duration Cancellation Charges for package excluding tickets**.
If customer informs before start of journey Within 24 hours of start of journey 90%
Before 48 hours 70%
Before a week 50%
Before 15 days 25%
Before 1 month 15%

After a booked trip/tour is canceled the process of refund will take approximately a week, which will be subject to bank working days / holidays

The refund will be made to the account / debit / credit card used to make the payment

**Some cancellation and refund policies that are out of our tender:

Cancellations are based on per person bases. Please note, however, that reservations made after the final payment date are immediately subject to cancellation charges.

Please note that we do not make any refunds for any unused portion of your trip.

If a credit has been approved it is valid for 6 months from the date the cancellation was made.

Flight Cancellation Policy:

Flights booked on this website are governed by the terms and conditions of the airfare you purchased and are determined by the Airline (not PLACEYA™).

In most cases, airfares are fully non-refundable and non-transferable.

Airline charges or part or full cancellation fees may apply to your particular airfare.

A Travel Consultant will help you wherever possible within these terms and conditions.

Special Cancellation Conditions:

Certain accommodation and tour products will apply additional cancellation charges. These cancellation conditions and costs are located under the pricing on the individual pages and will be clearly advised to you in writing at time of booking.

Credit Card Charge back Fees: Any fees charged to PLACEYA™ by our credit card payment provider arising from a chargeback or a disputed charge on the cardholder's credit card will be charged to the cardholder. This fee is non-refundable.

Change Of Itinerary After Holiday Has Commenced: Any alteration or cancellation of services after your holiday has commenced can incur penalties. There is no refund for unused services.

Refunds: All refund will be generated on requests/email/call etc, and made direct to us . Claims must be made within 10 days of completion of travel arrangements. Refunds will not be made for bookings canceled due to inclement weather or illness. These must be claimed through your travel Insurance. A processing fee applies to all approved refunds. No refunds will be made for services once travel arrangements have commenced. No guarantee is provided or warranted that any refund will be available.

Reporting of Incidents: Any abnormal incidents including injuries, service problems, cancellation of a service or dissatisfaction must be reported to placeya.com during the event to allow us an opportunity to rectify the situation or provide assistance.

Validity of Rates: Prices are valid for the dates indicated.

Currency: ALL Rates are quoted in INR/USD , or as otherwise indicated .

Children's Rates: Child costs are based on sharing a room with adults and using existing bedding . Cost for additional bedding and rollaways are available on request.

Payment Options: placeya.com offers renowned payments gateways, which have process payments on https with ssl 128 bit certificates, so that no one can thefts payment details, its completely secure,Alternatively, you can make a direct deposit in to out accounts as shared with you during package purchase. Please visit our payments page for more details.

Accommodation: Accommodation is as specified in the accommodation section of our web sites. All costs are shown in INR/USD, unless otherwise stated. We reserve the right to offer alternative accommodation of a similar standard in the case the accommodation operator overbooks their property or for any reason beyond our control. All rates are subject to change without notice. Not all properties provide instant availability and in these cases PLACEYA™ checks availability once we receive the booking request.

Check In / Check Out Times: These vary according to operator. Generally your accommodation check in is 12:00 and check out 12:00pm next day or so. Please note that most properties will require a credit card authorization on check-in and may need to see photo identification. In the instance that you don't have a credit card usually a cash bond will be required.

Single Supplement Costs: If not shown in your selected accommodation cost, this is available on application.

Group And Incentive Travel: As group and conference rates are specially contracted rates specific for that particular group, they have different terms and conditions to standard holidays. If you are booking a group or incentive, please ensure that these conditions are explained to you.

All maps, photographs, illustrations and computer based graphics are included for general purposes only and are not always indicative of the subject matter. Hotel room photographs (graphics) may not be specific to the actual room occupied. Maps are not to scale.

Quotations: All quotations are subject to availability of services quoted and are not guaranteed until the booking is confirmed and deposit received. Quotes are valid for 48 hours from issue date.

Law & Jurisdiction: For all complaints, suits, claims or disputes of whatsoever nature relating to any products offered by The placeya.com, will be under the exclusive jurisdiction of Court of Jammu,J&K.

PLEASE READ THIS CANCELLATION CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE CANCELLATION POLICY .